About LINDÍSIMA

Our mission is to create conscious beauty products rooted in intention, purity, and care. We believe beauty should feel honest, accessible, and deeply connected to well-being — honoring both skin and self through clean, cruelty-free formulations. Every product is designed to support mindful rituals and encourage a more intentional way of caring for yourself.
To us, conscious beauty means creating products with intention, transparency, and care. Our formulations prioritize skin health, ingredient integrity, and mindful self-care rituals.
Yes. All LINDÍSIMA products are cruelty-free. We never test on animals and work with partners who share the same commitment to ethical beauty.
Not all of our products are vegan. Each product listing clearly indicates whether or not it is vegan so you can choose products that align with your preferences.

Choosing the Right Products

Each product page includes ingredient information and guidance to help you understand how the product fits into your skincare routine and skin goals.
Many of our formulations are created with gentle ingredients, but everyone’s skin is unique. We recommend performing a patch test before introducing a new product into your routine.
Apply a small amount of product to a discreet area of skin, such as the inside of your wrist or elbow. Wait 24 hours to ensure your skin reacts comfortably before full use.

Results & Skincare Ritual

Most customers begin noticing improvements in their skin within 2–4 weeks of consistent use. Skincare works best as a daily ritual, and results continue to improve as your skin responds to nourishing ingredients over time.
Yes. Our products are designed to complement a variety of skincare routines and can generally be used alongside products from other brands.
A simple routine typically follows this order: cleanse, treat (serums or targeted treatments), moisturize, and apply SPF during the day.
LINDÍSIMA is built on the belief that skincare should be more than a routine — it should be a ritual. Our products are created to support intentional moments of care that nourish both skin and self.

Orders

Please contact us immediately. If your order has not yet shipped, we may be able to update the shipping address.
If your order arrives damaged, please contact us within 48 hours and include photos of the packaging and product so we can assist with a replacement.

If a product is confirmed to be defective or damaged, we will gladly provide a store credit.

Shipping, Damages & Order Issues

At this time we ship only within the United States. International shipping is not available.

Inspecting Your Order
We kindly ask that you review your order upon arrival. If your package appears damaged, defective, or incorrect, please contact us as soon as possible so we can assist you promptly.

To ensure we can properly evaluate the issue, concerns must be reported within 48 hours of delivery.

Quality Assurance
Each LINDÍSIMA product undergoes a meticulous quality review before it leaves our studio. While issues are rare, we take every concern seriously and will review claims with care.

Reporting a Concern
When contacting us, please include:
• Your order number
• A description of the issue
• Clear photos of the product and packaging
This allows our team to review the matter quickly and provide the best resolution.

Approved Returns
If your claim is approved, we will provide a prepaid return shipping label along with instructions for returning the item.
Please note that returns sent without prior authorization cannot be accepted.
Your answer here.
Standard Shipping $8.99
Priority Shipping $14.99
Expedite Shipping $19.98
Yes. We offer free shipping on all orders over $150.
Orders typically ship within 3–5 business days. Delivery time will vary depending on the shipping option selected at checkout.
Yes. Once your order ships, you will receive an email with tracking details so you can follow your package.

Contact

If you have questions about our products, your order, or your skincare ritual, please reach out through our contact page or email us directly at hello@lindisimany.com. Our team will respond as soon as possible to assist you.